A inusual problem. I cannot view the contacts in Outlook 2000

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

A user has asked my help. She can view her Inbox, Calendar, Tasks, etc. with
her Outlook 2000 client. However, she cannot view the Contacts folder. No
errors are displayed. Only a sentence: "Cannot display the content"

Troubleshooting:
-Access to Contacts via OWA. Ready & Works fine
-Repair Outlook 2000. Ready
-Reinstall Office 2000. Ready
-Configure test account. Ready & Works fine with my account.
-....however, the user cannot view her Contacts in the Oulook Client.

Any suggestion?
 
Johnny Azuaje said:
A user has asked my help. She can view her Inbox, Calendar, Tasks,
etc. with her Outlook 2000 client. However, she cannot view the
Contacts folder. No errors are displayed. Only a sentence: "Cannot
display the content"
Click to expand...

I don't see "ran the Inbox Repair Tool" in your list of troubleshooting.
 
Hi Brian, thanks.

Is not a PST file. I refer to Contacts folder in the mailbox of the user.

Can I use the Inbox Repair Tool in this escenario?

Thanks for your attention,
 
Johnny Azuaje said:
Is not a PST file. I refer to Contacts folder in the mailbox of the
user.

Can I use the Inbox Repair Tool in this escenario?
Click to expand...

Nope. Exchange servers have other mailbox repair tools.
 
Hi. The problem has been solved. I moved the user's mailbox from a server to
another.

I think that the origin of the problem was data corruption

Brian, thank you
 
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