Ran AVG last nite and it says I have some kind of virus it doesn't handle.
Ran current Spybot and AdAware, and neither of those found anything.
Ran Bitdefender and it says I have a Downloader.HF trojan.
Did a Google search on Downloader.HF and went and read all the references.
Still not quite sure how to get rid of the pest.
Would appreciate any advice/help on it.
Your version of Windows would be nice information to have...
If the file is in C:\_RESTORE (in Windows ME) or C:\System Volume
Information (in XP), disable Restore, restart the computer. Scan,
restart again, scan again and if clean re-enable Restore and restart
again.
Otherwise, the registry key you're looking for is
HKEY_LOCAL_MACHINE\SOFTWARE\filename - with "filename" being the name
of the file identified by AVG and Bitdefender, NOT the example given
in McAfee's description. If the file is *only* being found in
Restore, it's unlikely you'll find the registry key. If you haven't
already, be sure to back up the registry before making the alteration.
If you found the reg key and deleted it, and the file is somewhere
else besides Restore, restart in Safe Mode and scan again and you
should be able to remove it. However if the rest of the adware
remains it may be reinstalled on the next restart. You may find this
adware listed in Add/Remove Programs. Anti-virus and anti-trojan
programs are only likely to identify the part of the adware considered
to be malicious - ie, that which downloads and runs executable files.
They are not going to identify the part that makes the ad pop up.
This usually means you'll still have the adware but it won't be
updated. If Ad-Aware and Spybot have been updated and still aren't
finding it, then it's time to go to HiJackThis.
If you don't know how to disable Restore or restart in Safe Mode,
you'll find that information in the computer's Windows Help files.
Just do a search on "restore" and "safe mode".
Carol