9600 installs, doesn't work

  • Thread starter Thread starter singlewchildren
  • Start date Start date
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singlewchildren

I bought a 9600 AIW on ebay, and got the breakout cable and install CD
from ATI.

Installed it in my 3G P4, 512M PC, Windows 2000, SP4. It seemed to
install everything I expected, but when it got all finished, I didn't
have the control center shortcuts or access in the Programs menu. I ran
the test to see if the install worked, and it crashes at the CC
software check.

Before I just give it up in total frustration, I figured I might ask if
there is a trick, a secret, or some logical way to proceed. Since the
CD is from ATI, I would expect that it would be the right stuff, but to
be honest, there is so dang much on there that it installed, its a bit
overwhelming. I downloaded the control center exe from their web site.
It seemed time stamped as a bit newer, but it made no difference. Its
just not installed on the machine.

I know there is not much detailed info presented here, but I am just
looking for a place to begin, as ATI is no help with their computerized
tech support, and I really don't want to pay money to get help on the
phone.

Much obliged for any suggestions.

Thanks,

Mark
 
I bought a 9600 AIW on ebay, and got the breakout cable and install CD
from ATI.

Installed it in my 3G P4, 512M PC, Windows 2000, SP4. It seemed to
install everything I expected, but when it got all finished, I didn't
have the control center shortcuts or access in the Programs menu. I ran
the test to see if the install worked, and it crashes at the CC
software check.

Before I just give it up in total frustration, I figured I might ask if
there is a trick, a secret, or some logical way to proceed. Since the
CD is from ATI, I would expect that it would be the right stuff, but to
be honest, there is so dang much on there that it installed, its a bit
overwhelming. I downloaded the control center exe from their web site.
It seemed time stamped as a bit newer, but it made no difference. Its
just not installed on the machine.

I know there is not much detailed info presented here, but I am just
looking for a place to begin, as ATI is no help with their computerized
tech support, and I really don't want to pay money to get help on the
phone.

Much obliged for any suggestions.

Thanks,

Mark
Click to expand...
If you removed an NVidia card you need to completely remove its
software/drivers before installing the ATI software. What versions of ATI
software your using is important and you have to be careful when mixing
versions.
Sounds like you got a bad install and probably should start over.
ati.com/install has a comprehensive listing of what to do to clean and
install. If you need any help just ask but specify what versions your trying
to use.
I see ATI is recommending the Cat6.2 package for W2k. This requires the .net
package from MS. It may not be on your CD.
In the Cat releases the first number is the year and the second number is
the month. IOW Cat6.2 was Feb06. If you install from the website
installation is in the order they appear on the page.
You could drop back to the Cat5.11 release it has a version that uses
Control Panel instead of CCC and doesn't require .net. It will work fine
with MMC9.08.
 
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