721 The remote computer is not responding

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

I have two remote users. They are using the same Internet connection and they are both using Windows 2000's VPN. One users connects fine. The other always gets the error "721 The remote computer is not responding". Does anyone know how to fix this?

Many Thanks
 
Hi Jeff,

This problem is often due to something blocking one of the prots required
for VPN. Make sure that any routers/firewalls in front of the client allow
TCP port 1723 and IP Protocol 47 (GRE).

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.
 
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