64-bit Installation woes, help?

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Guest

Hi,
I downloaded the 64-bit beta 2 and I can't seem to install it on my machine.
The system doesn't even get to the point where I see a dialog box of any
sort. It goes through the initial DOS-like "loading files" screen, then it
goes through the XP-like loading bar, then it gets to this teal colored
background screen where I get a mouse cursor and freezes there eventually.

My hardware configuration is as follows

AMD Opteron 165 (dual-core) CPU
Asus A8R MVP (05/03 BIOS)
Sapphire X800GTO2 256 MB PCIe video card
Seagate 7200.7 200 GB hard drive (with several partitions)
Pioneer 109 DVD-ROM
NEC 2510 DVD burner (used to install)


Any ideas what's causing the problem?
 
Whichever one the first phase is, this is where it freezes. Like I said, I
get the XP-like loading screen where it says "Microsoft Corporation 2006" or
something along those lines. When that stops, I get this blue-teal screen
and a cursor appears. There's nothing that happens after that, I have control
of the cursor for a little while, then it just freezes and I can't move the
cursor any more. As far as I can tell there's nothing that gets copied or
loaded (at least there's no indication that there is).
 
check on
the ISO to find out its integrity. Nero MD5 Verifier is a recommended
choice. If setup still fails, its likely a bad download.

I use the one from Ahead Nero
http://ww2.nero.com/nero6/eng/Nero_MD5_Verifier.html

Here are the MD5/CRC values for x86 or x64 depending on which every ISO you
downloaded:

x86
- File Size = 3.12 GB (3,355,598,848 bytes)
- CRC Value = 0x67E089E0
- MD5 Value = 0E733AB1A8E8FF9A8684FD3639332773
x64
- File Size = 4.01 GB (4,309,368,832 bytes)
- CRC Value = 0x48697711
- MD5 Value = E43502D0A15EADD551119D5639859E04

Paste the MD5 Checksum for either x64 or x86 depending on which one you want
check in Step 1, Step 2 - Browse to where you stored the ISO on your drive
and open it and it will automatically start the varification process and
generate the has in the third field, if it matches Step 1, then you are
safe.


--
--
Andre
Windows Connected | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
 
Already checked it, the ISO is fine. I've also burned it to 2 DVDs to make
sure it wasn't a bad burn
 
Andre, if it helps any, it would appear that Chris is having exactly the
same problem I'm having - see my thread from yesterday (which you responded
to) titled "Installation from bootable DVD problem".

The only difference is that Chris is installing the 64 bit version, while
I'm attempting to install the x86 version of Vista.
 
I'm getting this problem on my Compaq computer (V2000Z) running an AMD
Turion64 ML-37 (2.0ghz, which in Pentium terms, is probably 2.8+)

exact same problem. I get a little farther along than you -- I am able to
click "install now" -- but it freezes on "Please wait..." and then throws an
exception.

The burn is fine, and it's getting EXTREMELY obnoxious that all anyone on
here suggests is to reburn the ISO. The burn is NOT the problem.
 
hegemon said:
I'm getting this problem on my Compaq computer (V2000Z) running an AMD
Turion64 ML-37 (2.0ghz, which in Pentium terms, is probably 2.8+)

exact same problem. I get a little farther along than you -- I am able to
click "install now" -- but it freezes on "Please wait..." and then throws an
exception.

The burn is fine, and it's getting EXTREMELY obnoxious that all anyone on
here suggests is to reburn the ISO. The burn is NOT the problem.
Click to expand...

It doesn't help that most of the questions being asked in the forum are
obviously not being asked by "developers, IT professionals and technology
experts". If the MVPs weren't so tied up answering questions like "can I
install on my E: drive instead of my C: drive?", something might actually get
accomplished here.

I'm having nearly the same problem as you, except that I don't get to the
"install now" prompt. The system locks up (mouse freezes, with no drive
activity), and reboots spontaneously 20-30 seconds later.
 
Chris H. said:
I downloaded the 64-bit beta 2 and I can't seem to install it on my machine.
The system doesn't even get to the point where I see a dialog box of any
sort. It goes through the initial DOS-like "loading files" screen, then it
goes through the XP-like loading bar, then it gets to this teal colored
background screen where I get a mouse cursor and freezes there eventually.
Click to expand...

I am also seeing freezes on the Vista x64 beta. But where it freezes is
totally random.

Each boot goes through the "loading files" progress bar on a black screen.
Past that the screen with the side scrolling grey dot passes and the Vista
installer starts. From here it crashes at any point and gives me no
notification of doing so (I usually notice when the optical mouse powers
down).

So far, it has frozen 3-4 times whilst initialising the keyboard and mouse
before showing the initial install window, numerous times at any arbitrary
point between entering the product key and creating a partition to install
to, and once it even got to copying the files from the DVD and made it to the
"Expanding Files" phase of installing before freezing totally. All freezes
have happened once the GUI has started (note: not the black screen).

My hardware is:
AMD Athlon 64 4000+ in an Asus A8V-E Deluxe motherboard
2GB ECC registered DDR400 (PC3200) memory
200GB Seagate SATA drive
nVidia GeForce 6600GT video card

My DVD has verified as burning correctly, with MD5 sum of
E43502D0A15EADD551119D5639859E04.
 
Chris H. said:
I downloaded the 64-bit beta 2 and I can't seem to install it on my machine.
The system doesn't even get to the point where I see a dialog box of any
sort. It goes through the initial DOS-like "loading files" screen, then it
goes through the XP-like loading bar, then it gets to this teal colored
background screen where I get a mouse cursor and freezes there eventually.
Click to expand...

I am also seeing freezes on the Vista x64 beta. But where it freezes is
totally random.

Each boot goes through the "loading files" progress bar on a black screen.
Past that the screen with the side scrolling grey dot passes and the Vista
installer starts. From here it crashes at any point and gives me no
notification of doing so (I usually notice when the optical mouse powers
down).

So far, it has frozen 3-4 times whilst initialising the keyboard and mouse
before showing the initial install window, numerous times at any arbitrary
point between entering the product key and creating a partition to install
to, and once it even got to copying the files from the DVD and made it to the
"Expanding Files" phase of installing before freezing totally. All freezes
have happened once the GUI has started (note: not the black screen).

My hardware is:
AMD Athlon 64 4000+ in an Asus A8V-E Deluxe motherboard
2GB ECC registered DDR400 (PC3200) memory
200GB Seagate SATA drive
nVidia GeForce 6600GT video card

My DVD has verified as burning correctly, with MD5 sum of
E43502D0A15EADD551119D5639859E04.
 
Chris H. said:
My hardware configuration is as follows
Asus A8R MVP (05/03 BIOS)
Click to expand...

Actually, I've done a bit of googling and found a post in a web forum
(http://www.planetamd64.com/index.php?showtopic=22946) that might be relevant.

To the best of my knowledge, most Asus Athlon 64 motherboards have a Marvell
Yukon (SysKonnect Genesis) gigabit ethernet interface. The post to the forum
suggests that this may be causing the lockup - my motherboard (an Asus A8V-E
Deluxe) has such an interface.

Try disabling the onboard gigabit interface before installation. I'll report
if this works for me later.
 
I have this same problem. I try installing 64 bit Vista from a burned DVD
and it begins to load, but then freezes a little while after the cursor
appears. Then the screen goes black and it just sits there. My specs are:

Athlon 64 3400+
Asus A8V Deluxe
Creative Audigy 2 ZS
ATI AIW X800 XT
120gb Maxtor HD
40gb Western Digital HD
 
I am having that problem as well. My specs are
Intel Pentium D 805
1GB DDR2 4200 RAM
Soundblaster sound card
Nvidia GeForce 7300GS
ECS RC410L/800-M
DVDRW drive
DVD-rom drive
200GB Maxtor SATA HDD
 
I think I found the problem with the windows 64-bit version. I got the
installer to show the windows files as it loaded them and it froze right
after it loaded disk.sys.
 
How did you get the installer to show the windows files as it loads them?

Anyhow, I don't think the Marvell integrated Ethernet controller is the
problem. I disabled everything (sound, FireWire, parallel ports, etc),
unplugged everything from USB apart from keyboard and mouse and it still
didn't work for me. I got the exact same result, it froze in the same spot.
I think I might connect a PS/2 mouse and keyboard to disable USB and see if
that changes anything.

If that doesn't work, that'll be the end of my troubleshooting, I don't
really have the patience to debug Microsoft's beta software; especially since
it seems no one at MS is interested in helping with the issue.
 
Well I finally managed to solve the problem by installing via the Pioneer
DVD-ROM. I'm still not sure why the NEC DVD burner was a no-go but once I
changed the bootable optical drive to be the Pioneer drive it worked
correctly. As a matter a fact, I am typing this from Vista.
 
I thought you were watching the thread I started ("Installation from bootable
DVD problem") before you started this one. We figured out three days ago
that Vista won't boot properly using a NEC burner as the boot device.
 
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