G
Guest
Ok I have compiled all my PC's problems into the one post. Microsoft offers
really short online support subscription support so i'v come here
Here are 6 Problems I am having. Can any one offer any help or advice to
solving these problems?
PC Details
Windows Vista Home Premium SP1 Beta v.275 32-bit
Dell Dimension 5150
Pentium D Dule Core Processor
1GB RAM
McAfee SecurityCenter
Please not all these problems were present pre SP1 update.
1. Windows Media Center fails to find my TV card (Hauppauge PVR 150), Media
Center Receiver Service stops working.
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:07 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 021e30f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101681813
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:07 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 021c30f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101682251
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:08 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 01ff30f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101681902
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:08 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 021980f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101682063
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:08 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 022230f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101682260
2. Microsoft Office 2003/2007 shortcuts wont open from the "recently opened
programs list" in the Start menu. No response. These type of shortcuts only
open from the start menu in the Office folder or the Desktop.
I can't open office applications if i search for them in 'start search'.
I've noticed by viewing the properties of shortcut of office files that
Office .lnk files are different from most.
Perhaps a missing or corrupt registry value or security software blocking
something?
3. DirectX Diagnostic Tools (dxdiag) stops working when dxdiag is run and
attempts to access DirectShow (test dxdiag does on start of program). DxDiag
says “DxDiag has detected that there may have been a problem accessing
DirectShow the last time this program was used. Would you like to bypass
DirectShow this time?â€
If I click ‘Yes’ DxDiag appears to run normally. If I click ‘No’ DirectX
Diagnostic Tool crashes.
Product
Microsoft DirectX Diagnostic Tool
Problem
Stopped working
Date
21/10/2007 9:26 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: dxdiag.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edcfc4
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 03ade0f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 101687336
4. When I browse to a folder that has Video files (eg .avi) (especially if
there is many of them and they are large in size) I get the following error
coming up constantly. I think it might have something to do with windows
generating a preview.
I have DivX Installed.
Product
COM Surrogate
Problem
Stopped working
Date
21/10/2007 11:02 AM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b14e
Fault Module Name: StackHash_618b
Fault Module Version: 6.0.6001.16659
Fault Module Timestamp: 46ede2de
Exception Code: c0000374
Exception Offset: 000af03c
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 618b
Additional Information 2: b2ca45ffd1f8563d6cfc18e12c064960
Additional Information 3: 32fa
Additional Information 4: 6ffb230dbafe7b3c4ae80b4dd7432928
Extra information about the problem
Bucket ID: 523526364
5. When I attempt to view the properties of a hard drive I get no response.
I can't view my hard disk's properties! I can view the properties of my CD
drive though.
Perhaps a missing or corrupt registry value or security software blocking
something?
6. Windows Live OneCare Safety Scan for Windows Vista doesn't work.
The application is located here:
http://onecare.live.com/site/en-au/center/whatsnew.htm
I get this error message: "Windows Live OneCare safety scanner experienced
an error. Please close this scan and try again..."
Error Number 0x0C600C03
really short online support subscription support so i'v come here
Here are 6 Problems I am having. Can any one offer any help or advice to
solving these problems?
PC Details
Windows Vista Home Premium SP1 Beta v.275 32-bit
Dell Dimension 5150
Pentium D Dule Core Processor
1GB RAM
McAfee SecurityCenter
Please not all these problems were present pre SP1 update.
1. Windows Media Center fails to find my TV card (Hauppauge PVR 150), Media
Center Receiver Service stops working.
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:07 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 021e30f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101681813
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:07 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 021c30f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101682251
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:08 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 01ff30f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101681902
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:08 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 021980f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101682063
Product
Windows Media Center Receiver Service
Problem
Stopped working
Date
21/10/2007 9:08 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: ehRecvr.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edd087
Fault Module Name: StackHash_2901
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 022230f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 2901
Additional Information 2: 768a8da07e0b0e302f0b4295041acb94
Additional Information 3: 814a
Additional Information 4: b4e27f3beba3726c3a700f60c4152259
Extra information about the problem
Bucket ID: 101682260
2. Microsoft Office 2003/2007 shortcuts wont open from the "recently opened
programs list" in the Start menu. No response. These type of shortcuts only
open from the start menu in the Office folder or the Desktop.
I can't open office applications if i search for them in 'start search'.
I've noticed by viewing the properties of shortcut of office files that
Office .lnk files are different from most.
Perhaps a missing or corrupt registry value or security software blocking
something?
3. DirectX Diagnostic Tools (dxdiag) stops working when dxdiag is run and
attempts to access DirectShow (test dxdiag does on start of program). DxDiag
says “DxDiag has detected that there may have been a problem accessing
DirectShow the last time this program was used. Would you like to bypass
DirectShow this time?â€
If I click ‘Yes’ DxDiag appears to run normally. If I click ‘No’ DirectX
Diagnostic Tool crashes.
Product
Microsoft DirectX Diagnostic Tool
Problem
Stopped working
Date
21/10/2007 9:26 AM
Status
Report Sent
Problem signature
Problem Event Name: BEX
Application Name: dxdiag.exe
Application Version: 6.0.6001.16659
Application Timestamp: 46edcfc4
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 03ade0f0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 101687336
4. When I browse to a folder that has Video files (eg .avi) (especially if
there is many of them and they are large in size) I get the following error
coming up constantly. I think it might have something to do with windows
generating a preview.
I have DivX Installed.
Product
COM Surrogate
Problem
Stopped working
Date
21/10/2007 11:02 AM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b14e
Fault Module Name: StackHash_618b
Fault Module Version: 6.0.6001.16659
Fault Module Timestamp: 46ede2de
Exception Code: c0000374
Exception Offset: 000af03c
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 618b
Additional Information 2: b2ca45ffd1f8563d6cfc18e12c064960
Additional Information 3: 32fa
Additional Information 4: 6ffb230dbafe7b3c4ae80b4dd7432928
Extra information about the problem
Bucket ID: 523526364
5. When I attempt to view the properties of a hard drive I get no response.
I can't view my hard disk's properties! I can view the properties of my CD
drive though.
Perhaps a missing or corrupt registry value or security software blocking
something?
6. Windows Live OneCare Safety Scan for Windows Vista doesn't work.
The application is located here:
http://onecare.live.com/site/en-au/center/whatsnew.htm
I get this error message: "Windows Live OneCare safety scanner experienced
an error. Please close this scan and try again..."
Error Number 0x0C600C03