501->509 Upgrade - 2 bugs

  • Thread starter Thread starter Jacek Kolonko
  • Start date Start date
J

Jacek Kolonko

1. Functionality impared. File - Check for update does not detect the newer
version. I had to update manually.
2. Critical error(?). Execution prevention technology in Win XP SP2
prevented the post-reboot install process during upgrade - that is what the
dialog box was telling me. Probably these 2 lines in errors.log correspond
to this error:
 
On #2--are you talking about DEP? Did you get an event log message
corresponding to the dialog box?

Is this on an x64 system?
 
Bill Sanderson said:
On #2--are you talking about DEP? Did you get an event log message
corresponding to the dialog box?
Click to expand...

Yes, it was DEP resulting in:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 2005-02-21
Time: 18:59:12
User: N/A
Computer: (MyComp)
Description:
Faulting application msiexec.exe, version 3.0.3790.2180, faulting module
unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 73 69 ure msi
0018: 65 78 65 63 2e 65 78 65 exec.exe
0020: 20 33 2e 30 2e 33 37 39 3.0.379
0028: 30 2e 32 31 38 30 20 69 0.2180 i
0030: 6e 20 75 6e 6b 6e 6f 77 n unknow
0038: 6e 20 30 2e 30 2e 30 2e n 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 30 30 30 set 0000
0050: 30 30 30 30 0000

and right after that:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 2005-02-21
Time: 19:00:17
User: N/A
Computer: (MyComp)
Description:
Fault bucket 00743815.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 30 30 37 34 33 38 31 35 00743815
0010: 0d 0a ..

One of these failures has been reported to MS (by DrWatson ;).
Is this on an x64 system?
Click to expand...

No, Centrino notebook to be exact.
 
Hmm - thanks very much. I have run that upgrade on at least one Centrino
laptop--a Dell 600m, without running into the issue. I have seen a report
from a user with an AMD 64 bit system with a similar issue--in this group.

The crash reports do go directly to the team working on Microsoft
antispyware--thanks for allowing that report to go through.
 
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