48 bit lba address problem with hard drive

J

James

I have Windows XP Pro service pack 1a, and a Seagate SATA
160GB hard drive running on a current bios and a Pentium
4 3GHz chip. Windows only recognizes 127 GB which I
think is odd considering the above components. I went to
the knowledge base (303013) and it told me to check that
my atapi.sys file was a certain version (it was not, so I
downloaded and installed the "hot fix" wizard, restarted
the computer, and.....nada...127GB capacity is it). I
went to Device manager and checked the hard drive driver
version...I am not sure if it is related to the atapi.sys
file, but it is the earlier version that atapi.sys used
to be prior to updating it with the hot fix.

Any help would be much appreciated!

James
 
G

Guest

Hi,

Is the HDD showed 160GB in BIOS?
If not, try update the mobo BIOS.

Peter


----- James wrote: -----

I have Windows XP Pro service pack 1a, and a Seagate SATA
160GB hard drive running on a current bios and a Pentium
4 3GHz chip. Windows only recognizes 127 GB which I
think is odd considering the above components. I went to
the knowledge base (303013) and it told me to check that
my atapi.sys file was a certain version (it was not, so I
downloaded and installed the "hot fix" wizard, restarted
the computer, and.....nada...127GB capacity is it). I
went to Device manager and checked the hard drive driver
version...I am not sure if it is related to the atapi.sys
file, but it is the earlier version that atapi.sys used
to be prior to updating it with the hot fix.

Any help would be much appreciated!

James
 
R

Rich Barry

James, doesnt Seagate provide you with an Installation Guide with the Hard
Drive? Software CD? You might want to
check their website if you don't have this.
 
J

James

Yes, I have tried Seagate's recommended tool: Disk Wizard
2003, but the tool I need (the unhide partition option)
has been greyed out. I have been in contact with
Seagate's tech support who say it is a Microsoft Win XP
issue..hence my trying the Microsoft "hot fix" solution.
I also tried the suggestion RE. the XP disk
management...I tried the rescan feature...but this had no
effect. This is really frustrating...but I appreciate
all the ideas and will keep trying them. Thanks for the
continued help!

James
 

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