B
BobG
I signed up to work as an online tutor, and was instructed to download &
install the Microsoft .net Framework, followed by the company's "classroom"
software.
Whenever I attempt to sign into the classroom, I get an error statement "A
connection to our server could not be established". I have spent hours
working with this company's tech support division. We have tried various
fixes, reinstallations, disabling my firewall, calling my ISP -- everything
we can think of, but we can't get around this error!
The support tech concluded the issue had to be either an issue involving XP
security, which was somehow blocking this program from running, or a
corrupted winsock file in the Windows folder. I recently tried running a
tool called WinsockXPfix, but the error continues to occur.
Could this somehow be a security issue? Or do you have any ideas about what
the problem might be, or where I would go for help?
install the Microsoft .net Framework, followed by the company's "classroom"
software.
Whenever I attempt to sign into the classroom, I get an error statement "A
connection to our server could not be established". I have spent hours
working with this company's tech support division. We have tried various
fixes, reinstallations, disabling my firewall, calling my ISP -- everything
we can think of, but we can't get around this error!
The support tech concluded the issue had to be either an issue involving XP
security, which was somehow blocking this program from running, or a
corrupted winsock file in the Windows folder. I recently tried running a
tool called WinsockXPfix, but the error continues to occur.
Could this somehow be a security issue? Or do you have any ideas about what
the problem might be, or where I would go for help?