1. Use Msconfig.
We want to implement the Cleanboot process using MSCONFIG to rule out 3rd
party software as the cause of this issue. MSCONFIG from XP can be copied to
a Windows 2000 box (C:\winnt\system) and be used on the Windows 2000 Pro or
Server client.
Go to Start\Run type in Msconfig and press OK.
Go to the Startup tab.
Click on "Disable All"
Go to the Services Tab
Click on "Hide all Microsoft Services"
Uncheck the 3rd party services that are left
Press OK twice to reboot.
Once your computer is restarted see if the issue still occurs. if it still
does go to Msconfig and select Enable All on the startup tab.
If the issue does not occur go to the Startup tab and select items 4 at a
time or so with reboots in between to narrow down the exact item causing
your problem.
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353
2. Run some free ad removal software like adware or spybot.
Buz Brodin
MCSE NT4 / Win2K
Microsoft Enterprise Domain Support
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