32- or 64- bit

  • Thread starter Thread starter jen
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J

jen

Ok, this is more of a rant than a question...I wondered
too whether my XP is 32- or 64-bit. Obviously if I have
to resort to a newsgroup full of people I don't know and
have no clue if they know what they're even talking
about, Microsoft isn't making it very clear to me which
one I have. Unlike those of you who think you're
computing masters...I'm not. I've been looking for a way
to contact Microsoft all morning and have been getting
nothing but the same phone numbers with the same "high
volume of calls" messages and help topics on how to
install the patch. I know how to install it...all I want
to know is if my XP is 32- or 64- bit. My computer is
screwed up...I'm frustrated...and the last thing I want
when I'm just trying to ask a simple question is a bunch
of guys who think they're sooooo smart treating me like
I'm an idiot. Pardon me for not being a tech
professional! I use my computer to write reports, play
games, check my e-mail, and chat just like most of the
other people you're blowing off!
 
Short answer, if you have to ask which version you have, then you have the
32 bit.
64 is only for HIGH end workstations that are not generally distributed.
 
-----Original Message-----
Ok, this is more of a rant than a question...I wondered
too whether my XP is 32- or 64-bit. Obviously if I have
to resort to a newsgroup full of people I don't know and
have no clue if they know what they're even talking
about, Microsoft isn't making it very clear to me which
one I have. Unlike those of you who think you're
computing masters...I'm not. I've been looking for a way
to contact Microsoft all morning and have been getting
nothing but the same phone numbers with the same "high
volume of calls" messages and help topics on how to
install the patch. I know how to install it...all I want
to know is if my XP is 32- or 64- bit. My computer is
screwed up...I'm frustrated...and the last thing I want
when I'm just trying to ask a simple question is a bunch
of guys who think they're sooooo smart treating me like
I'm an idiot. Pardon me for not being a tech
professional! I use my computer to write reports, play
games, check my e-mail, and chat just like most of the
other people you're blowing off!
.

By not providing the information so many people are looking
for, MS compounded the their security breach problem with
another oafish blunder. But Jen, you say in your own
post that you've been frustrated in getting through to MS,
so you know that millions of people are having the same
problem you are having. Did it occur to you that the
question you're asking might have been answered hundreds
of times already? What was it that prevented you from
taking 10 seconds to browse the headers before peeing in
your pants and whining about how ignorant you are?
 
Once it's in this groups FAQ page, I'll just do a forward to that address;
I never delete pages from my site so there's never broken links.
Hopefully, this will cut down some of the frustration of the regulars so
they can get on with other business. If you've got anything you'd like to
add to it, just email me at (e-mail address removed)

Thanks.
 
Point well taken...I did check several posts before mine,
and found the information I wanted. However, my point
still stands that i am ranting (see my first sentence)
about how rude several people have been in replying to
posts. You do not HAVE to reply, and if this group is
annoying you by asking the same questions all the time,
you do not HAVE to check it. All these people want is the
answer to a question.
 
I think all of us understand not everyone can be a computer expert. This is
what I do for a living. I think they may be upset because if you go to
Microsoft's website and follow a few simple links it takes you to the
Windows Update page were you can download any updates you may need. I
however am immune to repitive questions as the users I support all day have
beaten me into a puddle of apathy. Shoudl of seen how many times I had to
answer questions related to this problem yesterday.
 
You HAD TO ANSWER??
Scott said:
I think all of us understand not everyone can be a computer expert. This is
what I do for a living. I think they may be upset because if you go to
Microsoft's website and follow a few simple links it takes you to the
Windows Update page were you can download any updates you may need. I
however am immune to repitive questions as the users I support all day have
beaten me into a puddle of apathy. Shoudl of seen how many times I had to
answer questions related to this problem yesterday.
 
If you work in IT and have users to support, yes, you HAVE to answer them.
See how long you could keep your job if users start complaining that you
refuse to answer their questions.

You HAD TO ANSWER??
 
It was a glorious day. I would have liked to ignore the users, but
something tells me my boss would have fired me if I didn't. Makes the
redundant questions here look like a picnic. Actually, I quite enjoy
chuckling over the constant asking of the same question. I am just
wondering why these people aren't just going to Windows Update. It chooses
the right patch for them anyway. It also seems it would have been faster to
download both rather than find a newsgroup and post a question. Heck, I
know several IT people who are unsure how to access newsgroups.
 
Hello all,

I will be posting this on several threads; however to tell if you have a
64-bit vs. a 32-bit computer, just run the System Information tool. (type
winmsd at in the Run box) If you have a 32-bit system, the "System Type"
listed should be something like"X86-based PC". If you have a 64-bit
system, you will see an entry stating something like "Itanium (TM) - based
PC". In addition, when looking at the processor(s) on the computer, a
32-bit system should start with x86 and a 64-bit will start with ia64.
(didn't check an AMD or other processors to see if they show different)

I also noticed that on the Windows 2003 Server I tested, that the winver
tool showed in the artwork that the OS was built for 64-bit hardware.
(don't remember the exact wording)

Best regards,

Mike Truitt
Microsoft Corporation
 
I had so many people asking abouit thier home machines, I made up a some CDs
to pass out to any of our employees who got hit. Gave them the patch, a
cleaner from TrendMicro and full printed instructions on fixing thier home
machines. This was with the blessing of the company president of course. It
made for some very happy employees and was good public relations for our MIS
dept.
Internally, not a single problem. In 4 years not a single virus, hack, or
any successful attack on our network.
 
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