3-letter Last Names

  • Thread starter Thread starter Melanie Matney
  • Start date Start date
M

Melanie Matney

Outlook doesn't seem to recognize 3-letter last names in
that it won't populate the "File As" or "Email Display As"
fields according to the default settings. Does anyone
have any idea how to get Outlook to disregard the length
of the last name?

Thanks.
 
Cannot reproduce your findings.
Post more complete and accurate details.
 
I have the same problem with the way OL2003 formats my Full Name fields in
some cases, especially the 3 lettered last name.

I have a 'Gary Bay' in my contacts. If I format with last
name/comma/space/first name in this persons contact screen, it will not
display the last name on my Contacts telephone view listing. It just shows
'Gary' in 1st name field and nothing in last name field.
If I click on the 'full name' next to the contact name to see how it formats
it, it shows 'Bay' as middle name. If I change it to show in the correct
fields it will display it in their contact screen as last name/first name
however it will not let me put a comma after the last name. Whenever I try
to enter the comma, it shows okay within that persons contact however it
shows blank again on the full contacts screen/telephone list display. When
you go back in it shows it has reformatted it back to First name/middle name,
hence not showing it in the display (unless of course you have your middle
name displayed) but if I sort by last name field it will not acknowledge this
person alpha by last name.

I had to leave the comma out of the name and show it as 'Bay Gary' in his
contact screen. No biggie however it sucks when trying to keep things
consistent

Also be aware that if there are any spaces in your first name field it will
take whatever is after the space and put it in the middle name field. So
those you will need to reformat (override) in the full name link to left of
the contacts name.

We have well over 6000 contacts (currently converting all to OL2003) and
many contacts are companies and we do not have individuals names for those
companies however we want it to go to a sales manager or office manager or
director, etc. OL somehow recognizes some of those as titles or invalid last
name/first name. (I haven't figured out the rhyme or reason yet). My support
person was entering Office Manager in as Manager, Office. For some titles it
works and others it does not so I told her to enter the full title in the
First name field so if you do an alpha sort it will come up in the beginning
of alpha so we know if we have an actual person to address mailings to if
needed.

I would love to know how to fix this 3 lettered last name problem, however.

Judy



your findings.
Post more complete and accurate details.
--
Russ Valentine
[MVP-Outlook]
Melanie Matney said:
Outlook doesn't seem to recognize 3-letter last names in
that it won't populate the "File As" or "Email Display As"
fields according to the default settings. Does anyone
have any idea how to get Outlook to disregard the length
of the last name?

Thanks.
Click to expand...
Click to expand...
 
OK. I got this one to reproduce, sort of. Gary Bay does not parse correctly,
but instead throws the Check Name dialog to let me know that Outlook isn't
sure how to parse the name and to allow me to do it.
That seems like the right thing for Outlook to do. Is that not what you're
seeing?
--
Russ Valentine
[MVP-Outlook]
Judy said:
I have the same problem with the way OL2003 formats my Full Name fields in
some cases, especially the 3 lettered last name.

I have a 'Gary Bay' in my contacts. If I format with last
name/comma/space/first name in this persons contact screen, it will not
display the last name on my Contacts telephone view listing. It just
shows
'Gary' in 1st name field and nothing in last name field.
If I click on the 'full name' next to the contact name to see how it
formats
it, it shows 'Bay' as middle name. If I change it to show in the correct
fields it will display it in their contact screen as last name/first name
however it will not let me put a comma after the last name. Whenever I
try
to enter the comma, it shows okay within that persons contact however it
shows blank again on the full contacts screen/telephone list display.
When
you go back in it shows it has reformatted it back to First name/middle
name,
hence not showing it in the display (unless of course you have your middle
name displayed) but if I sort by last name field it will not acknowledge
this
person alpha by last name.

I had to leave the comma out of the name and show it as 'Bay Gary' in his
contact screen. No biggie however it sucks when trying to keep things
consistent

Also be aware that if there are any spaces in your first name field it
will
take whatever is after the space and put it in the middle name field. So
those you will need to reformat (override) in the full name link to left
of
the contacts name.

We have well over 6000 contacts (currently converting all to OL2003) and
many contacts are companies and we do not have individuals names for those
companies however we want it to go to a sales manager or office manager or
director, etc. OL somehow recognizes some of those as titles or invalid
last
name/first name. (I haven't figured out the rhyme or reason yet). My
support
person was entering Office Manager in as Manager, Office. For some titles
it
works and others it does not so I told her to enter the full title in the
First name field so if you do an alpha sort it will come up in the
beginning
of alpha so we know if we have an actual person to address mailings to if
needed.

I would love to know how to fix this 3 lettered last name problem,
however.

Judy



your findings.
Post more complete and accurate details.
--
Russ Valentine
[MVP-Outlook]
Melanie Matney said:
Outlook doesn't seem to recognize 3-letter last names in
that it won't populate the "File As" or "Email Display As"
fields according to the default settings. Does anyone
have any idea how to get Outlook to disregard the length
of the last name?

Thanks.
Click to expand...
Click to expand...
Click to expand...
 
Russ, 1) It did not force me to the check screen when entered. It looked
okay in the individuals contact screen (last, first) however on the contacts
display screen/telephone list it does not show the last name because it
formats the last name as a middle name.

Even when I go into the check format screen and list last name in last name
field and first name in first name field and click okay, it looks as if it is
formatting it correctly in the individuals contact screen however on the
contacts display screen where it shows your list of all contacts it still
does not show the last name because we are entering a comma after the last
name in the individuals contact screen.

The only way it will work correctly is if the comma is not entered in the
individuals contact screen but again, that sucks if trying to keep formatting
the same for everyone. I have no idea if it will come back and kick us in
the butt down the road somewhere like other things have after we have entered
1000s of contacts in.
 
Odd. I can't reproduce that at all. So obviously, I have no solution. Maybe
someone else has encountered this.
 
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