S
sjohnson
Hello All-
We have a Windows 2000 print server (SP3) with 18
printers. Most of them (except the two big ones) are
configured with DLC ports pointing to the MAC address of
an HP JetDirect card that is installed in an HP LaserJet
printer. The LaserJet models are 4, 4m+, 5n, 4000tn,
4050n, 4050tn, 4100n, and 8150n.
Lately we have had several LaserJet 4m+, 5n, 4000tn, and
4050tn users complain of print problems. Specifically, a
print job will emerge from the printer with the bottom
quarter of the page missing - completely blank.
Sometimes the users report receiving an error from their
application (namely Word) that indicates the margins being
outside the printable area of the page. Sometimes not.
The problem occurs with various applications, and is
intermittent.
We're using an "HP 4050 Series PCL 6" driver for the
printer on the server. I am thinking of switching to a
PostScript driver instead as I have heard that they are
less problematic, but if I change the driver for one
printer will it change the driver in use for all of those
printers? For example if I change the driver for the
4050TN, will that same driver be used for all 4050TN
printers on the server?
Any answers or guidance would be much appreciated. Thanks.
-Shannon
We have a Windows 2000 print server (SP3) with 18
printers. Most of them (except the two big ones) are
configured with DLC ports pointing to the MAC address of
an HP JetDirect card that is installed in an HP LaserJet
printer. The LaserJet models are 4, 4m+, 5n, 4000tn,
4050n, 4050tn, 4100n, and 8150n.
Lately we have had several LaserJet 4m+, 5n, 4000tn, and
4050tn users complain of print problems. Specifically, a
print job will emerge from the printer with the bottom
quarter of the page missing - completely blank.
Sometimes the users report receiving an error from their
application (namely Word) that indicates the margins being
outside the printable area of the page. Sometimes not.
The problem occurs with various applications, and is
intermittent.
We're using an "HP 4050 Series PCL 6" driver for the
printer on the server. I am thinking of switching to a
PostScript driver instead as I have heard that they are
less problematic, but if I change the driver for one
printer will it change the driver in use for all of those
printers? For example if I change the driver for the
4050TN, will that same driver be used for all 4050TN
printers on the server?
Any answers or guidance would be much appreciated. Thanks.
-Shannon