2003 rule creates duplicate received email?

  • Thread starter Thread starter M Kemp
  • Start date Start date
M

M Kemp

Outlook 2003 build 11.5608.5703 on XP Home.

I have a rule to display a new alert window on receipt
and move the message to a particular folder. I view the
message using the button in the alert window. When I
close the message I find a duplicate, unread message in
the designated folder.

Reviewed the rule details and find nothing that tells it
to create a copy.

Any thoughts would be appreciated...

TYIA,

Mike
 
<s> I'm waiting to find out. This didn't used to happen,
and I realized that this may have started when I added
color for this particular sender... so I've turned off
the color, first, and we'll see if that does it. If not,
then the alert rule.

Thanks.

Mike

-----Original Message-----
turn off the alert option - do you still get a duplicate?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

M Kemp said:
Outlook 2003 build 11.5608.5703 on XP Home.

I have a rule to display a new alert window on receipt
and move the message to a particular folder. I view the
message using the button in the alert window. When I
close the message I find a duplicate, unread message in
the designated folder.

Reviewed the rule details and find nothing that tells it
to create a copy.

Any thoughts would be appreciated...

TYIA,

Mike
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