2 windows xp questions

  • Thread starter Thread starter barry
  • Start date Start date
B

barry

Not sure if you can help me or not. My daughter is
running windows xp and we have 2 problems:

1) we can't double click on desktop icons to open them.
we have to right click and then click 'open'.

2) after she gets connected to the dial up internet and
opens IE. It remains open for about 15 seconds and then
automaticaally closes.

She did have a virus but I bought Norton Anti Virus and
believe we eliminated it.

Any help would be appreciated.

Thanks,

Barry
 
The problem you are experiencing appears like your system is affected by
spyware:

1. Using Anti-spyware tools:
***************************
To remove the spyware from your system automatically, please
download and install any of the following spyware remover in your system.

1. Ad-aware:

Download and install Ad-Aware from any of the URLs given below:

To erase the spyware programs from loading from your system, download and
install a third party utility called Ad-aware from any of the URLs given
below:

http://www.webattack.com/get/adaware.shtml

-or-

http://www.webattack.com/dlnow/dlnow.dll?Inc=No&ID=100156

-or-

http://www.lavasoftusa.com/support/download/

Install the downloaded program and update the program and then run it to
erase the spyware programs from your system.

2. Spybot

You can download spybot from the URL given below:

http://download.com.com/3000-2144-10122137.html
 
wow,,,that was great. Thanks. IE now stays open.
However I still cant double click on the icons on the
desktop.. any ideas for that one...

and THANK YOU
 
Try this:

Press CTRL ALT DEL to open task manager.
Click Processes
Select Process and click End Task
Click File Click New Task
Type explorer.exe and press enter
 
It should say:
Press CTRL ALT DEL to open task manager.
Click Processes
Select THE EXPLORER.EXE Process and click End Task
Click File Click New Task
Type explorer.exe and press enter
 
Control Panel\Mouse and see what is set up for the left and right buttons. Can add and remove actions in there.
 
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