2 Systems crash after doing XP Updates

  • Thread starter Thread starter J. Fox
  • Start date Start date
J

J. Fox

One systerm crashed after rebooting from update install. Recovery disk would
not get me back in at all. I thought the computer just finally died. But
after doing the updates on my other computer, the same thing happened. The
Blue screen of death appeared saying that the failure was caused by hardware
or softwere recently installed. The updates were the only things that had
changed on my systems. It said to use the recovery disk to get into Safe
Mode, but I can't even get in with that. Microsoft suggested I post here to
see if someone might have a solution to this problem. Any help in getting me
back into my computers would be greatly appriciated.
 
The same thing happened to a laptop I was working on. I still have not found
a solution to this and I'm contemplating just reinstalling XP. Are you
getting Stop Error 7F?
 
I am at work right now but I will check to see what codes it gave me tonight.
I was told by an IT person here at work that it sound like drivers that the
update installed are whats causing the problem. He told me that if I can get
into the BIOS and verify that I can boot fron my disc drive, to try the
recovery disc again to replace the drivers and see if that fixes the problem.
 
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