2 PCs networked- One connected the other not online-Help!

  • Thread starter Thread starter Blair
  • Start date Start date
B

Blair

I have two PCs networked and the icons show both are connected to the
Internet but the main PC cannot find the host in order to send an email but
the other PC can and does send the email
How can this happen?
Blair
 
Blair said:
I have two PCs networked and the icons show both are connected to the
Internet but the main PC cannot find the host in order to send an email but
the other PC can and does send the email
How can this happen?
Blair
Click to expand...

From your problem description it appears that there is nothing wrong with
your networking configuration, since both PCs can connect to web sites.
However, there appears to be a problem with your mail setup. I recommend
that you find out what mail program you have (Outlook? Outlook Express?
Incredimail? Other?) and which version. You should then repost your question
in the appropriate EMail newsgroup. There is one for each EMail program.
Remember to state your EMail program and its version!
 
Pegasus (MVP) said:
From your problem description it appears that there is nothing wrong with
your networking configuration, since both PCs can connect to web sites.
However, there appears to be a problem with your mail setup. I recommend
that you find out what mail program you have (Outlook? Outlook Express?
Incredimail? Other?) and which version. You should then repost your
question in the appropriate EMail newsgroup. There is one for each EMail
program. Remember to state your EMail program and its version!
Click to expand...
I did not give the complete picture. The icons showed I was connected to the
Internet but in addition to not being able to send emails I could not access
web sites
Blair
 
Pegasus (MVP) said:
From your problem description it appears that there is nothing wrong with
your networking configuration, since both PCs can connect to web sites.
However, there appears to be a problem with your mail setup. I recommend
that you find out what mail program you have (Outlook? Outlook Express?
Incredimail? Other?) and which version. You should then repost your
question in the appropriate EMail newsgroup. There is one for each EMail
program. Remember to state your EMail program and its version!
Click to expand...
In addition I can now send emails and access web sites. The last message was
sent on the PC which was OK and this message is on the PC which could not
Blair
 
bm said:
In addition I can now send emails and access web sites. The last message was
sent on the PC which was OK and this message is on the PC which could not
Blair
Click to expand...

A suggestion: Click Start, Run; type "cmd" and click OK.

In the black window (a command window) that comes up, type: cd desktop
.... that should mean any files created should appear on your desktop.

Then type:
ipconfig /all > goodPC.txt

.... and do the same on the "bad" pc:
ipconfig /all > badPC.txt

Post the two files here. My guess is that your IP address, DNS or
"Default Gateway" is wrong on the "bad" PC, and if so, it's easily fixed.

Phil, London
 
Philip Herlihy said:
A suggestion: Click Start, Run; type "cmd" and click OK.

In the black window (a command window) that comes up, type: cd desktop
... that should mean any files created should appear on your desktop.

Then type:
ipconfig /all > goodPC.txt

... and do the same on the "bad" pc:
ipconfig /all > badPC.txt

Post the two files here. My guess is that your IP address, DNS or
"Default Gateway" is wrong on the "bad" PC, and if so, it's easily fixed.

Phil, London
Click to expand...

Thanks for your help
I did as you asked but could not post the files. I did not know how do that.
Here is the relevant information

Desktop
IP Address 192.168.1.11
Subnet mask 255.255.255.0
Default gateway 192.168.1.1
DHCP Server 192.168.1.1
DNS Server 192.168.1.1

Laptop
IP Address 192.168.1.132
Subnet mask 255.255.255.0
Default gateway 192.168.1.1
DHCP Server 192.168.1.1
DNS Server 192.168.1.1

Incidentally I am posting this on my Desktop which is the one giving trouble
but right now is OK

Is it possible that the these setting change to cause the trouble
Blair
Pitlochry
 
bm said:
Thanks for your help
I did as you asked but could not post the files. I did not know how do
that.
Here is the relevant information

Desktop
IP Address 192.168.1.11
Subnet mask 255.255.255.0
Default gateway 192.168.1.1
DHCP Server 192.168.1.1
DNS Server 192.168.1.1

Laptop
IP Address 192.168.1.132
Subnet mask 255.255.255.0
Default gateway 192.168.1.1
DHCP Server 192.168.1.1
DNS Server 192.168.1.1

Incidentally I am posting this on my Desktop which is the one giving
trouble but right now is OK

Is it possible that the these setting change to cause the trouble
Blair
Pitlochry
Click to expand...
Have just noticed the files on the desktop so I could have copied them.
however the info I sent will probably be OK I hope
Blair
 
bm said:
Have just noticed the files on the desktop so I could have copied them.
however the info I sent will probably be OK I hope
Blair
Click to expand...

What you've done is fine.

What this tells me is that the two machines are configured equivalently,
the only difference being that they have different individual IP
addresses, which is how it must be. The problem isn't here, unless
you've inadvertently fixed the problem!

If both machines are working, leave well alone! If the problem recurs,
check the "server" settings within your email program. If the outgoing
server is (say) mail.myIsp.com, try this command in the black window:

ping mail.myIsp.com

or even:

telnet mail.myIsp.com 25

... and see if you get a response. (with the telnet version, type quit
to end the connection if you do get one).

Then see if you get the same result on the other machine. The "ping"
command just asks the server to respond in the most basic way (but not
all will). The telnet command mimics the command sent by your email
program - although some servers use a different "port" than 25: if so,
you'll normally see which one on the Advanced tab of your email
program's Accounts dialogue (depending on what you're using).

The truth is, as anyone here will testify, that networking is controlled
by malevolent spirits, who interrupt our communications for their
amusement. A sacrifice is sometimes necessary.

Hope this helps.

Phil
 
Philip Herlihy said:
What you've done is fine.

What this tells me is that the two machines are configured equivalently,
the only difference being that they have different individual IP
addresses, which is how it must be. The problem isn't here, unless you've
inadvertently fixed the problem!

If both machines are working, leave well alone! If the problem recurs,
check the "server" settings within your email program. If the outgoing
server is (say) mail.myIsp.com, try this command in the black window:

ping mail.myIsp.com

or even:

telnet mail.myIsp.com 25

.. and see if you get a response. (with the telnet version, type quit to
end the connection if you do get one).

Then see if you get the same result on the other machine. The "ping"
command just asks the server to respond in the most basic way (but not all
will). The telnet command mimics the command sent by your email program -
although some servers use a different "port" than 25: if so, you'll
normally see which one on the Advanced tab of your email program's
Accounts dialogue (depending on what you're using).

The truth is, as anyone here will testify, that networking is controlled
by malevolent spirits, who interrupt our communications for their
amusement. A sacrifice is sometimes necessary.

Hope this helps.

Phil
Click to expand...

You have been very kind giving me help and I will leave well alone as you
suggest and carry out your instructions if I have further problems
Regards
Blair
 
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