2 Big Crashes Now NO Sound - Help!

  • Thread starter Thread starter pammi
  • Start date Start date
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pammi

A week or so ago everything worked fine, but then Windows
XP (Home) crashed during an
update and I had no alternative but to turn the thing off
manually. When I rebooted, there was the option to start
in various modes inclucing "last known good
configuation". That I chose. The puter rebooted with a
70s style screen and really really bad graphics. Taking
advice, I ran the recovery CD, but first I did a huge
abckup operation which turned out not ob e necessary
because everything, including my screen was there on
Startup this time.

Two days ago, it crashed *again*! and I can't remember
what did it, but it looked like the XP equivalent of
a "blue screen of death" and this time the recovery disc
insisted on reintalling the lot, wiping everything else.
I was glad of those backups then, I can tell you.

Unfortunately, after reinstall, not only is ZoneAlarm
playing up complaining of dll files not found, but Norton
AV refuses to intall and I have no sound! I cannot find
out what sound card I have in order to find the driver
because all I get on Device Manager, after using the
Windows "Help and Support" feature are the following (all
of which are allegedly "working fine"!):Audio Codecs,
Legacy Audio Drivers, Legacy Video Capture Devices, Media
Control Devices, MPU-401 Compatible MIDI Device, Standard
Game Port, Video Codecs. Now, I don't think any of these
is the name of my Sound Card and I'd like to find out
what it is so that I can get it working again.

Any ideas please?

pammi x
 
If you look up your machine's manufacturer and model on the Web, you should
be able to find out what hardware is in it and get the right drivers for it.
I did this recently on an HP machine that was too old for HP themselves to
supply drivers, but using Google searches I was able to pin down the
hardware and get drivers from other Web sites.
 
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