10 second black screen when permission asked

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Guest

Looking for a little help that I can not figure out. This is regarding a HP
DV9008nr. 1500RAM, 100GB Harddrive, dual AMD processors (1.63GHZ). When I
start my notebook a screen appears asking if I want to start one of two Vista
OS. If I click on the first one I get about a 45 second to a minute black
screen and then everything begings to load. If I click the second one, it
states that it is unable to start. Im not understanding why it is not just
starting up when I power on the notebook instead of making me make a
selection?

Another issue I am having and am not sure if it has something to do with the
first issue is anytime I am asked to give permission to run a program I get a
10 second black screen. When I click to allow I get another 5 to 7 second
black screen.

Any help would be very welcomes, thanks!
 
Hi,

Was it like this out of the box? It should not have been and HP should fix
it.

You can remove the extra startup entry using bcdedit from an elevated
command prompt, or from the boot tab of msconfig. But that is not going to
solve the other problem, and that is likely to be a video card problem. It
may simply be corrupted video drivers, and reinstalling and/or updating them
may help. It may also be a faulty card and requirement replacement by the
vendor.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
It came with Windows Xp Media and Vista was a free upgrade. I have updated
the driver and that has worked. Do you suggest trying to remove the driver
and then reloading it? If it was my video card wouldnt it be giving me
problems in other areas also?

In regards to your answer on the other issue, Im not sure how to do what you
are suggesting for me to fix the option screen appearing when I startup. Can
you please give me a step by step or is there a website that can show how to
do it? Thanks for all of your help.
 
Hi,

What I meant by the first question is basically whether the system has been
doing this since inception (in your case, since Vista was installed)? If so,
it's a problem that the manufacturer needs to resolve. Otherwise, if it
began after a driver update, it may be best to undo the upgrade.

As to the other issue, click start and type msconfig, then hit <enter>. Go
to the boot tab and you should see two entries. Click on the bad one and
then on delete.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
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