0x81000303

[jareez]

i've got a problem. It's the 0x81000303 problem. Please
help me. I can't sove it!pls.!

 

[Jonathan Kay [MVP]]

Greetings Jareez,

The new MSN Messenger 6.2 has a connectivity troubleshooter which can automatically assist in
a variety of these situations, you can download MSN Messenger 6.2 here:
http://messenger.msn.com/Download

However, if that doesn't work or they'd prefer not to upgrade, here are some suggestions you
should check/try if you haven't already:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

 

[ladybug]

I was having the same error message last night but was
finally able to get signed into msn messgenger 6.2 however
after shuting for my pc for the night I am having issued
agan and this time none of these tips are working.

-----Original Message-----
Greetings Jareez,

The new MSN Messenger 6.2 has a connectivity

troubleshooter which can automatically assist in

a variety of these situations, you can download MSN Messenger 6.2 here:
http://messenger.msn.com/Download

However, if that doesn't work or they'd prefer not to

upgrade, here are some suggestions you

should check/try if you haven't already:

1. The date on your computer needs to be set properly --

double click the clock verify that

the time and date are set.
2. If your password information is not saved, verify

that you are typing it in with the

correct case (uppercase or lowercase).
3. Change your password @

http://memberservicesnet.passport.com/memberservice.srf to

something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton

Internet Security etc. ), it's possible

that Messenger doesn't have the correct rights to access

the Internet, especially since you

upgraded. You may need to re/add Messenger to the

allowed list of programs in your firewall

if this is the case.
5. If you disabled your firewall in the past, it still

may be blocking Messenger -- try

restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a

problem (even if it is disabled).

6. Clear your IE cache and cookies -- open Internet

Explorer, click the Tools menu, then

Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet

Explorer, click the Tools menu, then

Internet Options, then Advanced tab, scroll to the

Security section, and verify that "Check

for server certificate revocation" is unchecked. Also

verify that 'Use SSL 2.0' and Use SSL