0x80240025 Unable to complete the update

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Guest

Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
 
Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go to
\windows\windowsupdate.log (text file, open with notepad)--and cut and paste
just the final section relating to to that update attempt--to a message in
this thread?
 
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...
 
Yes, i can reach Windows Update.

Here is the log :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025

Thanks for help...
 
Yes i can reach Windows Update.

Here is the log file :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains '0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...
 
If you go to Windows Update, are you offered signature updates for WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate. I
don't understand it fully--because I think I should be seeing references to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...

Bill Sanderson said:
Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a message
in
this thread?
Click to expand...
Click to expand...
 
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate. I
don't understand it fully--because I think I should be seeing references to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...

Bill Sanderson said:
Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a message
in
this thread?

--

message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
You're welcome. Windows Defender signatures can be distributed by
WSUS--perhaps worth considering in your environment.

--

Guisolan Thierry said:
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works
perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for
WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate.
I
don't understand it fully--because I think I should be seeing references
to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search
[ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with
error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search
[ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate
asynchronous
search, hr=80240025


Thanks for help...

:

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then
go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a
message
in
this thread?

--

in
message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
Can you explain step-by-step how you fixed this problem as I am having the
same one but am not quite clear on how you fixed it? Thanks soooo much!

Guisolan Thierry said:
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate. I
don't understand it fully--because I think I should be seeing references to
SUS or WSUS servers, and I don't see them.

--

Guisolan Thierry said:
I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search [ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0 and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code = 0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search [ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate asynchronous
search, hr=80240025


Thanks for help...

:

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut and
paste
just the final section relating to to that update attempt--to a message
in
this thread?

--

message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
It may be better to state your problem from the beginning. Many posts
starting with "I am having the same problem" actually are not.

Are you on a managed, corporate, network?

--

antlaura said:
Can you explain step-by-step how you fixed this problem as I am having the
same one but am not quite clear on how you fixed it? Thanks soooo much!

Guisolan Thierry said:
You're right... We have blocked access to Windows Update by policies.

I tried to log with the asministrator account then update works
perfectly...

Thanks a lot for your help...

Bill Sanderson said:
If you go to Windows Update, are you offered signature updates for
WIndows
Defender?

I suspect, but am not certain, that the log indicates that you are on a
managed network that has blocked access to the Internet for AutoUpdate.
I
don't understand it fully--because I think I should be seeing
references to
SUS or WSUS servers, and I don't see them.

--

message I can reach Windows Update.

Here is the log File :

2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI -- START -- COMAPI: Search
[ClientId =
Windows Defender]
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI - Online = Yes; Ignore download
priority = No
2006-03-02 16:49:55 776 fb0 COMAPI - Criteria = "(IsInstalled = 0
and
IsHidden = 0 and CategoryIDs contains
'0a487050-8b0f-4f81-b401-be4ceacd61cd')
or (IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains
'8c3fcc84-7410-4a95-8b89-a166a0190486')"
2006-03-02 16:49:55 776 fb0 COMAPI - ServiceID =
{00000000-0000-0000-0000-000000000000}
2006-03-02 16:49:55 1160 658 Agent WARNING: WU client fails
CClientCallRecorder::BeginFindUpdatesEx from Windows Defender with
error
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI WARNING:
ISusInternal::BeginFindUpdatesEx failed, hr=80240025
2006-03-02 16:49:55 776 fb0 COMAPI - WARNING: Exit code =
0x80240025
2006-03-02 16:49:55 776 fb0 COMAPI ---------
2006-03-02 16:49:55 776 fb0 COMAPI -- END -- COMAPI: Search
[ClientId =
<NULL>]
2006-03-02 16:49:55 776 fb0 COMAPI -------------
2006-03-02 16:49:55 776 fb0 COMAPI FATAL: Unable to initiate
asynchronous
search, hr=80240025


Thanks for help...

:

Can you reach WindowsUpdate?

Can you attemt an update, via help, about, check for updates, and
then go
to
\windows\windowsupdate.log (text file, open with notepad)--and cut
and
paste
just the final section relating to to that update attempt--to a
message
in
this thread?

--

"Guisolan Thierry" <Guisolan (e-mail address removed)>
wrote in
message Hi,

I can't update the definition file !
I get this error 0x80240025
"Windows Defender was unable to complete the update"

There is a Proxy in my lan !

Can someone help me ?

Thanks
Click to expand...
Click to expand...
Click to expand...
 
Hi,
I am trying to update my HP thin client hp t5740 which has Windows embedded standard sp3.
But I keep getting error with the error code,
"0x8024002e"
can anybody please help me with this.
 
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