0x800CCC0F-tried all posted suggestions

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am using Vista, Windows Mail and am now getting this error.

I do not have email scanning turned on in my Anti-virus program, Shaw Secure.

My ISP is Shaw Cable. I use MSGtag so my settings are as follows.
Incoming: shawmail.cg.shawcable.net
Outgoing: localhost
MSG tag requires the outgoing port set at 7362.

I am able to send some mail with attachments but not all.
I have a router, Linksys WRT54G and I am using the default settings.
I tried changing the router settings, the MTU to 1458 and adding email
settings to the Games & Acces. but neither worked. I tried checking in
command prompt for the optimum MTU setting but kept getting a Bad parameter
-f response.

I have downloaded WMUtil and attempted to clear any hidden outbox mail.
When I check the 'File Statistics' it says I have 121 total files and 0 zero
byte files ( the total files number changes as I keep trying to clear
things.) I have compacted the database through this utility and have my
email set to automatically compact the email on a regular basis.

If I attempt to send this from another identity which does not use MSGtag it
will send. This appears to be an intermittent problem. The last time I used
the WMUtil to clear the outbox it fixed the problem. This time it does not
seem to do it.

The exact message reads:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject ' strange!!', Account: 'shawmail.cg.shawcable.net',
Server: 'localhost', Protocol: SMTP, Port: 7362, Secure(SSL): No, Error
Number: 0x800CCC0F

Any idea what could be causing the problem?
thanks,
 
Clybella said:
I am using Vista, Windows Mail and am now getting this error.

I do not have email scanning turned on in my Anti-virus program, Shaw
Secure.

My ISP is Shaw Cable. I use MSGtag so my settings are as follows.
Incoming: shawmail.cg.shawcable.net
Outgoing: localhost
MSG tag requires the outgoing port set at 7362.

I am able to send some mail with attachments but not all.
I have a router, Linksys WRT54G and I am using the default settings.
I tried changing the router settings, the MTU to 1458 and adding email
settings to the Games & Acces. but neither worked. I tried checking in
command prompt for the optimum MTU setting but kept getting a Bad
parameter
-f response.

I have downloaded WMUtil and attempted to clear any hidden outbox mail.
When I check the 'File Statistics' it says I have 121 total files and 0
zero
byte files ( the total files number changes as I keep trying to clear
things.) I have compacted the database through this utility and have my
email set to automatically compact the email on a regular basis.

If I attempt to send this from another identity which does not use MSGtag
it
will send. This appears to be an intermittent problem. The last time I
used
the WMUtil to clear the outbox it fixed the problem. This time it does
not
seem to do it.

The exact message reads:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject ' strange!!', Account: 'shawmail.cg.shawcable.net',
Server: 'localhost', Protocol: SMTP, Port: 7362, Secure(SSL): No, Error
Number: 0x800CCC0F

Any idea what could be causing the problem?
Click to expand...

Have you consulted Shaw customer support?
Have you tried this?
http://www.shaw.ca/en-ca/CustomerCare/InternetSupport/Residential/Email/ShawEmailDoctor.htm
 
Thank you, Thank you, Thank you. Email Dr. is what I used last time to clear
it. Lost it when my computer crashed. Have it back on my desktop. Yeah!
 
The obvious answer is that MSGtag is not compatible with Windows Mail.

Incidentally, the TCP/IP stack in Vista is auto-tuning, so you should not
be attempting to set the MTU manually.

Gary VanderMolen
 
Thanks to JP & YR the following solved it for me:

go to email TOOLS
click on ACCOUNTS
on every one of your accounts do the following:

Click on one account
click on PROPERTIES on the right hand side

In the new window click on the ADVANCED Tab
In the "Outgoing mail (SMTP): window change the figure 25 to 587
Click on OK

When all accounts have been done., you should have recovered from this silly
problem.
 
You can only use port 587 (instead of port 25) if your mail provider's
SMTP server supports it. Many do not.

Gary VanderMolen
 
Back
Top