0x80072EFD error

  • Thread starter Thread starter oshi62
  • Start date Start date
O

oshi62

When trying to download updates and even trying to
reinstall IE 6 I receive this message. Do not know what
my Proxy/Firewall is, using Mcafee Firewall and when I
try the solution of viewing HOSTS file do not se a static
IP address. Using AOL as my ISP HELP, last update was
Aug 5, 2004
 
Error: 80072efd = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

When accessing the Windows Update site, you receive the 0x80072EFD error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=16&ln=en



See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=26&ln=en

If you have Norton Internet Security or something similar installed (e.g. some 3rd
party firewall as mentioned in the article above), you might need to reconfigure or
disable it.

http://support.microsoft.com/?kbid=836941
You receive an "Error 0x80072EE2" or "Error 0x80072EFD" error message when you try to
use Windows Update

also another user's solution: "GK" wrote:

Here is how I was able to work around the problem.
Using command prompt
1. proxycfg -d (to clear proxy cache)
2. net stop wuauserv (to stop Automatic updates service)

Using Windows Explorer
3. Delete all files and folders in
C:\WINDOWS\SoftwareDistribution (your windows folder may vary)

Again using command prompt
4. net start wuauserv (to start Automatic updates service)

Try now going back to Windows Update web page.

It worked for me. YMMV

GK
 
I've had Error 0x80072EE2 suddenly appear on Windows XP SP2 and Windows 2000
SP4. Both machines could update from WindowsUpdate.com for a long while,
then suddenly they could not any longer.

On the XP machine, the symptoms were that I could get to the update site,
scan my machine and select the updates, but when the downloads started, they
would always fail. My update monitor was always stuck at 5%. Nothing the
technical bulletins for Error 0x80072EE2 I found on the Internet worked.

On the Windows 2000 machine, the symptoms were similar but with a slight
difference: when I got to the welcome page of Windows update, I immediately
got some error message that the update wasn't working and was given the
suggestion by the page to e-mail Microsoft with the Error 0x80072EE2.

I figured out what the cause is: It's Microsoft's OWN software from
WindowsUpdate.com!

The XP workstation started failing first and I did not know why. It was not
until after I used WindowsUpdate on the 2000 workstation that I knew what
caused it. I knew I had recently applied the .NET framework update on both
machines.

With the 2000 machine, the .NET framework download worked on the first
Windows update, but failed after the patch on the 2nd Windows update. After
that, I got the error page. After uninstalling the .NET framework, I can now
use Windows Update again.

I have verified this with two Windows 2000 SP4 workstations and one Windows
XP SP2 workstation.

Solution: Uninstall .NET framework and avoid it until Microsoft fixes this
Microsoft-supplied malfunction.
 
Windows Update Fails:
Click on START and the RUN put in each line seen below and clicked on
OK. (do each one line at a time)
REGSVR32 C:\WINDOWS\System32\wuapi.dll
REGSVR32 C:\WINDOWS\System32\wuaueng.dll
REGSVR32 C:\WINDOWS\System32\atl.dll
REGSVR32 C:\WINDOWS\System32\wucltui.dll
REGSVR32 C:\WINDOWS\System32\wups.dll
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate
WinXP:
You receive error message 0x80070003 when you try to update Windows from the
Windows Update Web site:
http://support.microsoft.com/?kbid=836949

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
chad said:
I've had Error 0x80072EE2 suddenly appear on Windows XP SP2
and Windows 2000 SP4. ....
Solution: Uninstall .NET framework and avoid it until Microsoft fixes this
Microsoft-supplied malfunction.
Click to expand...


Besides being posted in the wrong newsgroup
this "solution" probably won't help with the subject code.

Note: your error code 0x80072EE2 is unrelated to
0x80072EFD (the topic of this thread.)

However, you could try helping others having *your* symptom.
Try a search?

http://groups.google.ca/groups?q=80...date&num=20&hl=en&lr=&c2coff=1&sa=G&scoring=d

(Google Groups search for
80072EE2 OR 0x80072EE2 MVP OR MSFT group:microsoft.*.windowsupdate

- ordered by Date to capture current thinking about this symptom
- Canadian server used to avoid Google Groups Beta server
)


HTH

Robert Aldwinckle
---
 
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