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- May 22, 2009
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hello all...I am new to the forum and need HELP. I'll start at the beginning.
Adobe had done an update and needed to do a restart. I waited because i was in the middle of a few things. 24 hours later I was in like 3 different programs and everything locked up and the computer ended up restatring it self. Now it comes up with
windows did not close successfully a recent hardware change or software change might have caused this.
If your computer stopped responding , restarted unexpectedly or was automatically shut down toprotect your files and folders, chose last known good configuration to revert to the most recent settings that worked
If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you arnt sure what caused the problem, chose start up windows normally
start in safe mode or last known good configuration or normal. no matter which one i did i ended up back at the safe, normal, or lkgc. I read that i could do a repair with my xp cd so i did. I did a repair using my xp pro cd and ran a chkdsk /r. It finished and told me that it found some errors and repaired them. it then gave me a command prompt c:\windows. I didn't know what to do so i pushed the restart button on my computer. when it restasrted, i got the same windows did not close successfully........normal, safe mode, last known good configuration. I am doing another chkdsk /r. what is my next step????????
Help!!!!!!!
Adobe had done an update and needed to do a restart. I waited because i was in the middle of a few things. 24 hours later I was in like 3 different programs and everything locked up and the computer ended up restatring it self. Now it comes up with
windows did not close successfully a recent hardware change or software change might have caused this.
If your computer stopped responding , restarted unexpectedly or was automatically shut down toprotect your files and folders, chose last known good configuration to revert to the most recent settings that worked
If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you arnt sure what caused the problem, chose start up windows normally
start in safe mode or last known good configuration or normal. no matter which one i did i ended up back at the safe, normal, or lkgc. I read that i could do a repair with my xp cd so i did. I did a repair using my xp pro cd and ran a chkdsk /r. It finished and told me that it found some errors and repaired them. it then gave me a command prompt c:\windows. I didn't know what to do so i pushed the restart button on my computer. when it restasrted, i got the same windows did not close successfully........normal, safe mode, last known good configuration. I am doing another chkdsk /r. what is my next step????????
Help!!!!!!!