can't install/update realtek drivers
Hi;
I'm glad some people are getting this sorted out, I 'm stymied. There's always an issue with sound on XP installs on every PC I've owned, but this one is the worst yet.
I have tried the Driver Sweeper and reinstall - the Realtek package still fails at end, with "error OxE0000227" (A/V right off).
I looked at the MS hotfix for UAA 1.0a. Looking at the three versions of hdaudbus, a text file with an install option and a .pnf file in the "inf" folder and the file (with the UAA 1.0a info) under drivers in the "system 32" folder, in Windows, I see that I have "1.0a" already. As far as I can tell, the intention is to point the "Driver reinstall/update" buttons to the US file in this folder, but I can't.
I don't see any option for sound devices in the BIOS, so don't see what to check or change.
I tried putting in an old Sound Blaster Live! 5.1 card, the device manager sees that too but when I tried to run the drivers installer from Creative, that declared that I didn't have a sound blaster card installed.
Presently, I have three devices with the big yellow question mark:
Other Devices - "SM Bus Controller" and (after the SB card put in) "Multimedia Audio Controller".
Sound/Video/Game - "Audio Device on High Definition Audio Bus".
I cannot get the option to reinstall/update the drivers on the SM Bus Controller or the Audio Device on HDAudBus, so I can't point them to the hdaudbus file in the drivers folder. I have previously gone to the hdaudbus file in the inf folder and clicked "install" on the right-click menu. The Multimedia one gives me the option to look for a driver, but can't find one online (and the Creative package wouldn't install, so don't see where to point it in download ).
I also have the Realtek folder saved from the previous Windows install, which was Vista. Although Acer puts XP on some of these systems, and they also had these Realtek drivers on their website to support XP installs, the Realtek setup just won't finish. I wondered if there was a Windows 'downgrade' issue with the hardware, so I tried the old SB card - it has an additional slot in the longer connection, fits the PCI slot but maybe that's an issue too (the empty PCI slots are v 2.3, 5 V slots). I plugged the speakers back into the onboard (Realtek) connections after trying the card and not getting anywhere.
The thing is, XP recognizes that the hardware is there as it asks on every reboot, until this afternoon to go look for drivers (hasn't on last few reboots).
At least the sound doesn't seem to be tied to the ethernet connection, so I've gotten that far since Win98...
Don't know the mobo make but the machine is an Acer Aspire M1100 (
http://support.acer.com/acerpanam/desktop/0000/Acer/AspireM1100/AspireM1100sp2.shtml). It came with Vista installed, no OS or backup disk (I made one when the previous owner gave the machine to me).
I have put on my OEM XP Pro, with service pack 3 and every update I can find (most on CD, then some after A/V install and, eventual, internet connection. Yey, I figured out my wireless and hardwire connection by myself). I haven't got as far as my Linux dual boot yet, so don't know if sound would be an issue with that too (saw Linux drivers on Realtek site).
I haven't got very far in app reinstalls yet, so willing to try more things to get this working!