sometimes when I boot up and access MSN Premium, everything freezes or slows down to a stop. The culprit seems to be the process "msn.msgr" using about 98% CPU. The solution seems to be to stop the process, and after a dire warning that it could have consequences, the CPU usage drops to almost nothing and all is OK. I have Norton and antispyware running and nothing shows there. Any Ideas? (Verizon support first said I needed a bigger CPU?? and then said I had spyware, and then maybe a corrupted file)